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January 8th, 2003

CEOs As Innovators
© Dr. Terry J. van der Werff, CMC

To mark its 25th anniversary, in the August/September issue, Chief Executive celebrated 25 CEOs in a wide range of industries who, simply put, changed the world through their innovations.

"CEO" and "innovation" are not normally found in the same sentence.  Innovation is something that happens down in the ranks or in the lab by some hot shot techy.  Not so!  "These 25 mavericks - some controversial, some wacky, all driven - show what it takes to revolutionize business."

Fred Smith - Federal Express - Pioneering just-in-time delivery
Lee Iacocca - Chrysler - Winning first billion-dollar bailout
Ted Turner - CNN - Round-the-clock entrepreneur
Bill Gates - Microsoft - Creating technology for the masses
Tadashi Kume - Honda - Leading the world's auto industry
Deng Xiaoping - China - Capitalism with Chinese characteristics
Steve Jobs - Apple Computer - Recognizing a good idea
Phil Knight - Nike -Recreating marketing
Steve Case - America Online - He's got a good idea
Michael Milken - Drexel Burnham Lambert - Triggering liquidity bonanza
Hugh McColl - North Carolina National Bank - Building a nationwide bank
Jack Welch - General Electric - Management genius
Michael Eisner - Disney - Bringing vitality to a legend
Herb Kelleher - Southwest Airlines - Building an airline with attitude
Sam Walton - Wal-Mart - Opening the door to discount retail
Andy Grove - Intel - Picking and choosing technology
Craig McCaw - McCaw Cellular - Cashing in on cellular
Charles Schwab - Charles Schwab - Discount broker goes dot.com
Lou Gerstner - IBM - Raising turnaround to an art form
Katherine Graham - Washington Post - A model for her industry
Warren Buffett - Berkshire Hathaway - Values in a time of hysteria
Jeff Bezos - Amazon.com - Personifying the e-year
Larry Ellison - Oracle - Controversy is good for competition
Michael Dell - Dell Computer - Reinventing sales - cheap and direct
Meg Whitman - eBay - Flea-market philosophies for a digital age
Business is all about innovation in delivering value to the customer - innovation in technology, in financing, in business models, in processes.  We take many of those represented above for granted, but along the way they took big risks, with no surety of the outcomes.  These were not flash in the pan businesses. Each took years of dedicated effort to flourish.

These leaders did not wait for opportunities to come along: they created them.  Who ever heard of:

 
broadcasting new 24 hours a day before Ted Turner?
locating a foreign automotive plant two hours from Detroit before Tadashi Kume?
guaranteeing delivery of a package anywhere overnight before Fred Smith?
building a nationwide bank from a small regional one before Hugh McColl?

As I read the capsule descriptions of these innovations, I gleaned three primary lessons that set these 25 leaders apart:

unwavering belief in the rightness of the big idea and tenacity in pursuing it.
being open to new ideas and championing them regardless of their source.
understanding that information about a transaction can be more valuable than the transaction itself.

 

Read the whole article in Chief Executive, August/September, 2002, issue.

Send us your thoughts about innovation.

 

 


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